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COVID-19 Update

22nd of October 2021

In response to the recent ACT Health announcements, we are once again fully open to the public, with a limit of one person per four square metres. Our opening hours will be 9am to 5pm, Monday to Saturday. We remain closed on Sundays.
We are maintaining a COVID safe environment for customers. Customers are required to sign in using the Check in CBR app, wear a mask for the duration of their visit, and maintain social distancing from staff and other customers.
Please refrain from travelling to the shop if you are unwell or showing any symptoms (e.g cough, sickness, sore throat).
For those who are more comfortable continuing to shop using Click & Collect, we will continue to provide this service as before. We will also continue to provide local contactless delivery and nationwide shipping. Orders can be placed through the website or by phone.

Click & Collect Instructions

If you place an order for Click & Collect, this will be processed as quickly as possible by our team. You will then be contacted and notified that your order is ready for collection. 
Upon arrival, please follow the clear signage to the Click & Collect location of the warehouse, sign in using the Check in CBR app, and ring the doorbell. One of our team will greet you at the warehouse door with your order.
Please refrain from travelling to the shop if you are unwell or showing any symptoms (e.g cough, sickness, sore throat). 
Please maintain social distancing from our staff members upon collection.

We’re here to help

This is a difficult time for all of us, but our awesome team members are still here to make buying a piece of gear as easy and enjoyable as possible!
We are so excited to once again see you in the shop in person, but we are also available to chat gear over the phone, email additional photos, organise a video call, or shoot a custom demo video of any guitar or piano. Nothing is too much effort - just ask us!

You can contact our team using any of the following methods;

Phone: (02) 6163 3600
Email: info@dwmusic.com.au
Facebook: https://www.facebook.com/dwmusicaus/
Facebook Messenger: https://m.me/dwmusicaus
Instagram:
https://www.instagram.com/dwmusicaus/

Thank you to all of our wonderful customers for helping us to keep doing what we love.

-The DW Music Team