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Terms and Conditions


By purchasing products or services from you agree to be bound by and accept this agreement. All orders are not binding upon DW Music until accepted by DW Music. DW Music will indicate its acceptance of your order via reply email.

Product descriptions, Photo/Video and Prices

Although DW Music does take the utmost care in creating and modifying the content/information on this website, it may contain errors, faults, inaccuracies and at times may not be complete or current.

Pricing, product descriptions and stock availability can change quickly and sometimes without notice.

Given this, DW Music does not warrant the accuracy of in information provided on this website.


RRP is the Australian recommended retail pricing that is dictated by the manufacturer, supplier or Australian distributor.

The RRP is provided as a reference. The RRP does not necessarily represent the final sale price. RRP quoted for house brands or DW Music imports are developed by us with consideration to comparable brands and products. All pricing on is inclusive of GST (goods and services tax).

Please note that pricing at our retail store may vary from that provided on While many prices of products offered on this website will be happily offered via our retail store, some many vary to cover costs of stocking, unpacking, handling, display and offering the customer to try the product as well as consult with one of our trained staff.

DW Music welcomes customers to contact out sales team on 1800 765 263 with inquiries in regards to pricing.


Certain items on this website may need to be ordered from our suppliers and delays may occur. In many cases this may only result in a delay of 1-3 days, depending on availability from our suppliers. Every effort will be made by DW Music to source the products for the customer in a timely manner. If the supply of goods is going to extensively delayed, DW Music will contact the customer to advise as to possible options. In some cases where stock has been exhausted, our suppliers are unable to meet orders. If this is the case DW Music will contact the customer directly and issues a refund in full.

DW Music welcomes customers to contact our sales team on 1800 765 263 to confirm availability and estimated delivery times.

Terms of use

Your use of  website specifies that you agree to comply with the Terms Of Use Agreement.

The content available from  is the sole property of Fili Holdings PTY. LTD (trading as 'DW Music') and is protected by copyright, trademark and other intellectual property laws.

DW Music owned content received via the DW Music website may be downloaded, displayed and printed for your own personal use only. This content may not be used for commercial use.

You agree not to reproduce, retransmit, distribute, publish, broadcast or in any way disclose the information received through the DW Music website without DW Music's prior written consent.

Use of this website is entirely at your own risk. DW Music makes no representations or warranties of any kind, express or implied, as to the operation of this website or as to the content, materials or products featured on this website or other third party websites that it may be linked to.

DW Music are not liable for any losses, damages, liabilities and expenses whatsoever relating to or arising out of information, materials or services provided through , other than responsibility or liability implied by law which cannot be excluded. Where responsibility or liability by law cannot be excluded, our liability is limited to the supply of goods and/or services again, the repair of goods, or the or the costs of have goods repaired which may not exceed the original dollar amount paid by the customer for the goods in question.